Thank you for shopping with us! We are committed to ensuring your satisfaction with every purchase. Below is our return and exchange policy in case any issues arise.

1.1 Eligibility Criteria

• Returns are accepted within 48 hours from the delivery date.
• Items must be unused, in the same condition as when received, and in the original packaging.
• Exchanges are only offered if we sent the wrong item, incorrect attributes (e.g., color), or if the item is defective and not functioning as advertised.

1.2 Return Procedure

1. Contact our customer service team within 7 calendar days of receiving your order.
2. Provide your order number and item details, specifying the reason for the return (e.g., defective, wrong color, not as advertised).
3. Await confirmation for return approval.
4. Ship or bring in the item(s) for exchange.
5. We will send you a replacement item once the exchange is processed.